Holiday Caravans & Cottage
Booking Conditions
Reservations
Reservations must run from Saturday to Saturday between the 17th July and 4th September.
The holiday caravans will be available from 3pm on the day of your arrival, and the holiday cottages from 4pm.
We ask you to vacate your accommodation by 10.30am on the day of departure.
We reserve the right to re-let the caravans if not claimed by 6.00pm unless prior arrangements have been made with us.
Bookings
We require a £70 deposit per week to secure your booking.
Provisional bookings made by telephone will be cancelled after 7 days if not confirmed in writing with a deposit. If your dates have been booked by the time we receive your confirmation we will refund your deposit.
We accept no responsibility for mistakes made when booking and paying a deposit over the telephone so please make sure you check your confirmation carefully once received.
Online bookings will not be confirmed unless a deposit or full payment is made at the time of booking.
Alteration to Bookings
Once your booking has been confirmed, any change, however small, will incur a £5 administration charge.
Amendments to your booking are unable to be made upon your arrival.
Number in Party
The number of persons including children occupying the holiday caravan must not exceed 5 in 2 bedroom caravans or 6 in 3 bedroom caravans at any one time. The maximum occupancy for Tregea cottage is 6 and for Brambles cottage is 7. No all male, all female, mixed or large groups are permitted. Families and couples only.
Confirmation
Your booking will be confirmed in writing once a deposit has been received. This could be in email form if an email address is specified.
Balance Payments
The balance for your accommodation is payable 28 days before the date of your arrival. Reminders are not sent and failure to pay the balance on time may result in the loss of your deposit and cancellation of your booking. Receipts are not issued for balance payments unless requested.
Cancellation
Cancellations must be put into writing. If you cancel your booking, all monies paid are non-refundable unless the cancellation policy has been taken out and the situation complies with the reasons covered.
Amenities
Some amenities may be restricted according to demand at the beginning and end of the season, i.e. The Courtyard Bar and some park activities. The opening days of The Lodge Takeaway will be reduced in low season. Please contact us for more specific opening hours if required.
VAT
VAT is included at the current rate
Linen
You must bring your own pillowcases, sheets, duvet covers and towels if you are staying in the holiday caravans. Linen is supplied for Tregea and Brambles but you must bring your own towels.
Personal Belongings
Please be sure to take all your personal belongings when you leave our accommodation. Management cannot accept responsibility for any items left behind.
Requests
We will do our best to honour requests, but we regret we are unable to guarantee a specific location of the holiday caravans.
Pets
Pets are not permitted in any of our accommodation.
Smoking
Smoking is not permitted in any of our accommodation.
Vehicles
Two vehicles are permitted per holiday caravan. Additional vehicles are required to be parked in the designated areas and will be charged for. We do not accept commercial vehicles onsite.
General Conditions
The Company and its employees accept no liability for any accident, injury, loss or damage to any persons or property occupying or using any part of the park, however caused. Any person in breach of the booking conditions or park rules may, at the discretion of the management, be asked to leave. No refund will be given. Any person causing offence to other guests at the park may, at the discretion of the management, be asked to leave. No refund will be given.
The decision of Wooda Farm Holiday Park on all the above will be final