Your pitch will be available from noon on the booked day of arrival and must be vacated by 10.30am on the day of departure. We reserve the right to re-let pitches if not claimed by 6pm unless prior arrangements have been made with us.
We require a deposit of 25% of the total cost of your holiday to secure your reservation, unless this is less than £50. If this is the case, a deposit of £50 will be required. If the cost of your booking is less than £50, the full amount will be required. Deposits paid are non-refundable, but we do offer a cancellation policy for a cost of £10 per week, which needs to be taken out at the time of making your reservation. Please see below for more information. Provisional bookings made by telephone will be cancelled after 7 days if not confirmed in writing with a deposit. We accept no responsibility for mistakes made when booking and paying a deposit over the telephone so please make sure you check your confirmation carefully once received.
Bookings during the COVID19 pandemic
Should your booked holiday be unable to commence due to reasons surrounding the COVID19 pandemic, any payment you have made is non-refundable unless the park is closed by the Government, or Government restrictions prevent you from travelling.
Your booking will be confirmed in writing once a deposit has been received. This could be in the form of an email if an email address is specified. Please make sure you check your confirmation carefully as mistakes are unable to be rectified upon arrival. Email addresses might also be used by ourselves for marketing purposes but WILL NOT be passed onto third parties.
Number in Party
We allow a maximum of 6 people per pitch. If maximum occupancy is exceeded, then two pitches must be booked. No all male, all female, mixed groups or large parties are permitted. Families and Couples only.
We do not allow tents over 8m x 8m on one pitch. Tents exceeding this size will require two pitches.
All balances are payable 42 days in advance. We do offer a touring and camping cancellation policy; please see below. We strongly advise you take out your own holiday insurance incase of cancellation for reasons not covered by our policy. No refund will be given against reduction of dates booked or early departure.
Dogs must be kept on a lead (not exceeding two metres) at all times and exercised in the area provided. They must not be left unattended at any time. We regret we will not allow any dogs listed under the Dangerous Dogs Act 1991. These include Pit Bull Terriers, Japanese Tosa, Dogo Argentino, Fila Brasiliero or crosses of the same.
We appreciate sometimes your situation changes which may result in the need to amend or cancel your holiday. We will always try our best to accommodate your requirements subject to cost and availability. All cancellations must be put into writing. Should you need to cancel your holiday more than 42 days before you’re due to arrive, the deposit paid will be lost. If you cancel less than 42 days before you’re due to arrive, the balance paid will be lost unless you have taken out our cancellation policy and the reason for cancellation is covered. We also strongly advise that you take out your own holiday insurance.
Touring and Camping Cancellation Policy
The payment of £10 per week protects you and your party, up to and including the day before your holiday, against loss of all monies already paid (excluding £10 per week premium) due to redundancy, jury service, personal injury, illness or death to any member of your party.Supporting evidence i.e. Doctor’s Certificate, Redundancy Notice, etc, will be required. Please note that as of 5th March 2020, this policy does not cover a pandemic or epidemic. We recommend you take out your own holiday insurance as no refunds will be issued for any reason other than those covered by the cancellation plan.
We regret the weather conditions are beyond our control and cannot refund any monies if you cancel your booking or reduce your stay due to the weather.
One vehicle is permitted per pitch. Additional vehicles are required to be parked in the designated areas and will be charged for. We do not allow commercial vehicles on-site. Electric vehicles must be charged using the designated charging points on-site. It is forbidden to charge your car using power from your pitch. Anyone found to be charging electric vehicles from their pitch will be charged.
All pitches offered are available without electricity, water or drainage. Please contact us for more information.
General Booking conditions for Wooda Farm Holiday Park, Cornwall
Alteration to bookings
Once your booking has been confirmed, any change, however small, will incur a £5 administration charge. Amendments to your booking are unable to be made upon arrival.
VAT is included at the current rate.
We will try to honour your request but we are unable to guarantee specific pitch allocation.
Some amenities may be restricted according to demand at the beginning and end of the season. This includes The Courtyard Bar, Lodge Takeaway, on-site shop and some park activities. The badminton court may also be unavailable due to functions out of the main season.
Persons using Wooda Farm Holiday Park and its facilities do so at their own risk. Wooda will not accept liability for the loss or damage to persons and/or property, or facilities/amenities becoming unavailable due to circumstances beyond our control.
All activity bookings can be made via reception or online. Payment must be made at the time of making a booking. Unfortunately all payments are non-refundable unless the activities are unable to go ahead. Bookings for these activities must be made by persons over the age of 18, and a person over the age of 18 must accompany children when partaking. Please note that some activities are restricted according to demand in low and mid season.
The Company and its employees accept no liability for any accident, injury, loss or damage to any persons or property occupying or using any part of the park, however caused. Any person in breach of the booking conditions or park rules, may, at the discretion of the management, be asked to leave. No refund will be given. Any person causing offence to other guests at the park may, at the discretion of the management, be asked to leave. No refund will be given.
The decision of Wooda Farm Park Ltd on all the above will be final. Payment of your deposit constitutes acceptance of these terms and conditions.