Reservations must run from Sat to Sat between 27th May – 3rd June and from Sat to Sat or Mon to Mon between 22nd July – 26^th August. The holiday caravans will be available from 4pm on the day of your arrival. We ask you to vacate your accommodation by 10.00am on the day of departure. We reserve the right to re-let your accommodation if not claimed by 6.00pm unless prior arrangements have been made with us.

If you are due to arrive after 6pm, please let us know beforehand. If this is the case, please check in through your online account and make your way directly to your holiday home. You will be emailed the key code for your property on the day of arrival, please use this to access the key box outside your property.

We require a deposit of 25% of the overall cost of your holiday to secure your booking. The deposit paid is non-refundable. The balance for your accommodation is payable 42 days before the day of your arrival. Failure to pay the balance on time may result in the loss of your deposit and cancellation of your booking. You will receive a balance reminder via email when your balance is due.

We appreciate sometimes situations can change resulting in a change in your holiday plans. We strongly advise you take out your own holiday insurance to cover you should you have to cancel, and we do offer our own cancellation policy that you can take out should you feel your reasons for cancelling might be covered. All cancellations must be put into writing. If you cancel 42 days before you’re due to arrive, your deposit will be lost. Cancellations less than 42 days before arrival will result in the balance of your holiday being lost, unless you have taken out our cancellation policy (details below) and the reason for cancellation is covered.

Please see the full policy here: https://www.wooda.co.uk/booking-conditions/

The payment of £10 per week protects you and your party, up to and including the day before your holiday, against loss of all monies already paid (excluding £10 per week premium) due to redundancy, jury service, personal injury, illness or death to any member of your party. Supporting evidence i.e. Doctor’s Certificate, Redundancy Notice etc, will be required. We recommend you take out your own holiday insurance as no refunds will be issued for any reason other than those covered by the cancellation plan.

Please note that as of 5th March 2020, this cancellation policy will not cover pandemics or epidemics. We strongly advise you take out your own holiday insurance should you have to cancel for these reasons.